Introduction to Supervision

You need to learn to walk before you run.  Do your supervisors know the basics of supervision?  This training covers employment laws, supervisory responsibilities, things to avoid in supervision, and how to create a good working environment.

Professionalism – Does It Really Matter? (Supervisor Edition)

Have you ever thought about what attributes make up a professional supervisor?  Are you as effective as you could be?  In this fun, interactive training you will identify ways you can achieve higher levels of professionalism and lead your employees to do the same.

Preventing Workplace Harassment & Building Mutual Respect
(Supervisor & Employee Edition)

With harassment and retaliation litigation on the rise, do your employees and supervisors know the law and what behaviors to avoid?  This training discusses current case law and how to recognize and address inappropriate behavior in the workplace.  The training is customized to cover your organizational harassment policy and complaint procedures.  Additionally, employees are trained on how to address unwelcome behavior and discuss how they can continually build a work environment of mutual respect.

Painless Performance Improvement

Real change only happens when the decision to change comes from the person doing the changing.  This training provides supervisors and managers with a simple and proven technique to help employees improve their own performance without the drama, conflict or pain often associated with performance issues.  Supervisors will learn common reasons for poor performance as well as six steps to painless performance management.  What if performance doesn’t change?  The training also addresses implementing fair and legal disciplinary steps.

The Practical Coach

Coaching is all about encouraging, correcting and challenging your team.  This interactive training discusses the three different times and three different ways effective supervisors let their teams know they matter.  

Hiring Right the First Time

As the saying goes …”hire in haste, repent in leisure.”  This practical training covers laws you need to know during the hiring process and how to design a sound selection process to identify the most qualified and best fit for your position.

Conducting Effective Performance Reviews

Well developed performance reviews is one key to motivating employee performance.  Make sure your supervisors know the steps to writing and giving effective, legal performance reviews.

Communication Success Signals

Wanting to improve communication among your employees and with your customers? This training shows you how to work more collaboratively and productively with people who do not communicate in exactly the same way as you do.  Innovative, fun, and energizing – communication success signals provides powerful and practical communication tools that can be used at all levels of the organization.